Terms & Conditions

Website: www.spidindia.store

Company: SPID 

Last Updated: March 2026

Welcome to SPID India. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General

SPID India Store is an online platform selling mobile accessories and related products. By using this website, you agree to follow these terms and all applicable laws and regulations.

We reserve the right to modify these terms at any time without prior notice.

2. Product Information

We aim to ensure that all product descriptions, images, and pricing are accurate. However:

Product colors may slightly vary due to screen settings.

Prices may change without prior notice.

 

Product availability is subject to stock.

 

3. Warranty

Most products sold on spidindia.store come with a 3-month to 6-month warranty, depending on the product.

The warranty covers:

Manufacturing defects

Product malfunction under normal use

The warranty does not cover:

Physical damage

Water damage

Burn damage

Improper usage

Unauthorized repair

 

If a product develops a defect within the warranty period, SPID India Store will provide a replacement as per our policy.

 

4. Orders

We reserve the right to:

Cancel or refuse any order

Limit quantities purchased

Cancel orders due to pricing errors or stock issues

 

Customers will be notified in case of cancellation.

5. Payments

We accept payments through secure payment gateways available on our website.

 

SPID India Store is not responsible for payment gateway issues or bank delays.

 

6. Shipping

Orders are processed within 1–3 business days.

Delivery time depends on courier partners and location.

 

Delays caused by courier services, natural disasters, or logistics issues are beyond our control.

 

7. Limitation of Liability

SPID India Store will not be liable for:

 

Indirect or incidental damages

 

Loss of data or profits

Misuse of products purchased from the website

 

8. Contact Information

For support or queries:

 

Email: support@spidindia.store

Website: www.spidindia.store

 

Return & Replacement Policy

At SPID India Store, customer satisfaction is our priority.

 

1. Replacement Eligibility

Products are eligible for replacement if:

The item received is defective

The item is damaged during delivery

The wrong product is delivered

 

The request must be made within 3 days of delivery.

 

2. Warranty Replacement

Most products include a 3-month to 6-month warranty.

 

If a product develops a defect during the warranty period:

 

The customer must contact our support team

 

After verification, the product will be replaced

 

Replacement will only be provided for manufacturing defects.

 

3. Non-Returnable Products

The following items cannot be returned or replaced:

 

Physically damaged products

 

Burnt or water damaged items

 

Products damaged due to misuse

 

Products repaired by unauthorized technicians

 

4. Replacement Process

To request a replacement:

 

Contact our support team

 

Provide order number and product photos/videos

 

Our team will verify the issue

 

Replacement instructions will be provided

 

Customers may be required to send the product back before replacement.

 

Refund Policy

SPID India Store follows a replacement-first policy.

 

1. Refund Eligibility

Refunds will only be issued if:

 

Replacement product is unavailable

 

Order is cancelled before shipment

 

Product is out of stock after order confirmation

 

2. Refund Processing Time

Approved refunds will be processed within 5–7 business days.

 

The refund will be credited to the original payment method.

 

3. Shipping Charges

Shipping charges are non-refundable, except in cases where the wrong or defective product was delivered.

 

Order Cancellation Policy

Orders can be cancelled before they are shipped.

 

Once the order has been shipped, cancellation is not possible.

 

Contact Us

SPID India Store

Website: www.spidindia.store

Email: support@spidindia.store